# Terminarz24.pl — Complete Platform Description

> This file provides a comprehensive description of Terminarz24.pl for AI models and language agents.
> Last updated: 2026-04-08

## About

Terminarz24.pl is a Polish SaaS platform for online appointment booking and business management.
It is designed for small and medium service businesses across Poland. The platform provides each
business with its own branded landing page and an integrated online booking system — no commissions
per booking, no hidden fees.

Website: https://terminarz24.pl
Country: Poland
Language: Polish (UI), English (AI documentation)
Founded: 2026
Contact email: kontakt@terminarz24.pl
Contact page: https://terminarz24.pl/kontakt

## Mission

To replace paper notebooks, phone calls, and spreadsheets with a modern, affordable online booking
system that any service business in Poland can set up in minutes.

## Supported Industries (11 niches)

1. **Auto repair shops** (warsztaty samochodowe) — https://terminarz24.pl/warsztaty-samochodowe
2. **Beauty salons** (salony urody) — https://terminarz24.pl/salony-urody
3. **Medical practices** (gabinety medyczne) — https://terminarz24.pl/gabinety-medyczne
4. **Training & courses** (szkolenia i kursy) — https://terminarz24.pl/szkolenia-kursy
5. **Sport & fitness** — https://terminarz24.pl/sport-fitness
6. **Home services** (serwis domowy) — https://terminarz24.pl/serwis-domowy
7. **Equipment rental** (wypozyczalnie sprzetu) — https://terminarz24.pl/wypozyczalnie-sprzetu
8. **Veterinary clinics** (przychodnie weterynaryjne) — https://terminarz24.pl/przychodnie-weterynaryjne
9. **Vehicle inspection stations / SKP** (stacje kontroli pojazdow) — https://terminarz24.pl/stacje-kontroli-pojazdow
10. **Event venues & halls** (obiekty i sale) — https://terminarz24.pl/obiekty-i-sale
11. **Accommodation & apartments** (noclegi i apartamenty) — https://terminarz24.pl/noclegi-apartamenty

## Features (detailed)

### Online Booking System
- Customers book appointments 24/7 through the company's branded page
- No app installation required — fully web-based, works in any browser
- Real-time availability — customers see only open time slots
- Booking confirmation and reminder notifications (email and SMS)

### Calendar Management
- Visual drag-and-drop calendar for scheduling appointments
- Support for multiple employees/workstations/calendars
- Manage vacations, breaks, and time off
- Reschedule appointments with a single drag

### Customer Database
- Unlimited customer records (on paid plans)
- Vehicle/asset tracking per customer (useful for auto shops, rental companies)
- Full appointment history per customer
- Customer notes and tags

### Company Landing Page (CMS)
- Each business gets its own branded page at terminarz24.pl/[company-slug]
- Customizable: services, descriptions, photos, contact info, opening hours
- SEO-optimized with structured data (LocalBusiness schema)
- Mobile-responsive design

### Notifications
- Email notifications: booking confirmation, reminders, cancellations — unlimited, included in every plan
- SMS notifications: available from Solo plan onward — purchased in separate packages (200–10,000 SMS), packages do not expire
- 20 free SMS included with the first paid subscription

### Multi-Location Support
- Manage multiple companies/branches from a single account
- Switch between companies with one click
- Each company has its own configuration, employees, calendar, and landing page

### Business Statistics
- Advanced analytics dashboard (available on paid plans)
- Track bookings, revenue, and customer activity

### Security & Compliance
- GDPR compliant
- Data stored on EU-based servers
- HTTPS encryption for all connections
- No data selling — ever

## Pricing

All prices are net (PLN). Prices shown are for yearly billing (lowest rate). Shorter billing
cycles (1 month, 3 months, 6 months) are available at slightly higher per-month rates.
VAT (23%) is added to all prices.

### Free Plan — 0 PLN/month
- 1 calendar/workstation
- Up to 20 bookings per month
- Up to 100 clients
- Up to 10 services
- Company landing page with booking system
- Email notifications (unlimited)
- Free updates
- No credit card required
- No time limit

### Starter — from 9 PLN/month (yearly billing)
- 1 calendar/workstation
- Up to 100 bookings per month
- Unlimited clients
- Email + SMS notifications
- Advanced business statistics
- Email and chat support
- Monthly prices: 12 PLN (1 month), 11 PLN (3 months), 10 PLN (6 months), 9 PLN (yearly)

### Solo — from 19 PLN/month (yearly billing)
- 1 calendar/workstation
- Up to 200 bookings per month
- Unlimited clients
- Email + SMS notifications
- Advanced business statistics
- Email and chat support
- Monthly prices: 25 PLN (1 month), 23 PLN (3 months), 21 PLN (6 months), 19 PLN (yearly)

### Solo Max — from 29 PLN/month (yearly billing)
- 1 calendar/workstation
- Up to 300 bookings per month
- Unlimited clients
- Email + SMS notifications
- Advanced business statistics
- Email and chat support
- Monthly prices: 38 PLN (1 month), 35 PLN (3 months), 32 PLN (6 months), 29 PLN (yearly)

### Team — from 39 PLN/month (yearly billing, 2 calendars)
- 2–5 calendars/workstations (adjustable)
- Up to 200 bookings per month per calendar
- Unlimited clients
- Email + SMS notifications
- Advanced business statistics
- Priority email and chat support
- Price scales with number of calendars (e.g., 2 calendars: 39 PLN, 3: 49 PLN, 4: 59 PLN, 5: 69 PLN — yearly billing)

### Enterprise — from 79 PLN/month (yearly billing, 6 calendars)
- 6, 10 or 20 workstations, or an unlimited variant with unlimited calendars and employees
- Unlimited bookings
- Unlimited clients
- Email + SMS notifications
- Advanced business statistics
- Priority support: email, chat, and phone
- Price scales with number of calendars

### Add-ons
- Custom subdomain: from 10 PLN/month (yearly billing)
- White-label domain: from 30 PLN/month (yearly billing)

### SMS Packages (one-time purchase, do not expire)
- 200 SMS — 34 PLN (0.17 PLN/SMS)
- 500 SMS — 80 PLN (0.16 PLN/SMS)
- 1,000 SMS — 150 PLN (0.15 PLN/SMS)
- 2,000 SMS — 280 PLN (0.14 PLN/SMS)
- 5,000 SMS — 650 PLN (0.13 PLN/SMS)
- 10,000 SMS — 1,200 PLN (0.12 PLN/SMS)

### General Terms
- 14-day free trial on all paid plans (no credit card required)
- No commission per booking — flat subscription fee only
- Cancel anytime — no long-term contracts, no cancellation fees
- Billing: one-time payment upfront for the selected period, VAT invoice provided

## Frequently Asked Questions (FAQ)

### 1. How much does Terminarz24 cost?
Plans start from 9 PLN/month (Starter). Solo from 19 PLN/month, Solo Max from 29 PLN/month.
Team plan (2–5 workstations) from 39 PLN/month. There is also a Free plan (0 PLN) with limited
features. First 14 days are free on all paid plans — no credit card required.

### 2. Do I need a credit card to sign up?
No — the 14-day trial is completely free and does not require a credit card. You only decide
about payment after the trial ends.

### 3. What types of businesses is Terminarz24 for?
Any service business — we support 11 industries: auto repair shops, beauty salons, medical
practices, training schools, sport & fitness, home services, equipment rental, veterinary
clinics, vehicle inspection stations (SKP), event venues, and accommodation/apartments.

### 4. Is my data and my customers' data safe (GDPR)?
Yes — data is stored on EU-based servers, all connections are encrypted (HTTPS), and the
platform is fully GDPR compliant. We never sell data.

### 5. Can I migrate data from another system (e.g., Booksy, Versum)?
Yes — we help with data migration. Contact us through the contact page, and we will transfer
your customer database and appointment history.

### 6. Can I cancel anytime?
Yes — no long-term contracts. Cancel your subscription whenever you want, with no cancellation
fees.

### 7. How do appointment notifications work?
Email notifications (confirmations, reminders) are unlimited and included in every plan.
SMS notifications are available from the Solo plan — with your first subscription you get
20 SMS free, and additional messages are purchased in packages (from 200 SMS). Packages
do not expire.

### 8. Does the system work on phone and tablet?
Yes — Terminarz24 is a fully responsive web application. It works in the browser on any
device — no additional app installation needed.

### 9. Can I manage multiple locations?
Yes — you can add multiple companies or branches from one account and switch between them
with a single click. Each company has its own configuration, employees, and calendar.

### 10. How quickly can I start using the system?
Registration takes 2 minutes. Add your services, set up working hours, and share the booking
link with customers. Most businesses are up and running the same day.

## Use Cases by Industry

### Auto Repair Shops (Warsztaty Samochodowe)
- Customers book service appointments online (oil change, diagnostics, tire swap, etc.)
- Track vehicle history per customer (registration number, VIN, mileage)
- Manage multiple service bays/mechanics with separate calendars
- Reduce phone calls — customers self-book 24/7

### Beauty Salons (Salony Urody)
- Online booking for haircuts, coloring, manicure, pedicure, etc.
- Each stylist/beautician has their own calendar
- Send automatic appointment reminders via SMS
- Build a client database with service history and preferences

### Medical Practices (Gabinety Medyczne)
- Patients book visits online — no waiting on the phone
- Manage multiple doctors/specialists with separate schedules
- Automatic email/SMS reminders reduce no-shows
- GDPR-compliant patient data storage

### Training & Courses (Szkolenia i Kursy)
- Students register for classes, workshops, or individual sessions online
- Manage class schedules and instructor availability
- Track attendance and student history

### Sport & Fitness
- Members book training sessions, group classes, or personal training
- Manage multiple trainers and training rooms
- Real-time availability prevents overbooking

### Home Services (Serwis Domowy)
- Customers book plumbing, electrical, cleaning, or repair appointments
- Schedule field technicians with separate calendars
- Track job history per customer and address

### Equipment Rental (Wypozyczalnie Sprzetu)
- Customers reserve equipment online (tools, vehicles, sports gear)
- Track rental periods and asset availability
- Customer database with rental history

### Veterinary Clinics (Przychodnie Weterynaryjne)
- Pet owners book vet appointments online
- Track pet/animal records per owner
- Manage multiple vets with separate schedules

### Vehicle Inspection Stations / SKP
- Drivers book vehicle inspection slots online
- Manage inspection bays with separate calendars
- Reduce queues and phone calls

### Event Venues & Halls
- Clients book venues for events, meetings, or parties online
- Manage room/hall availability with calendars
- Track bookings and client history

### Accommodation & Apartments
- Guests book rooms or apartments online
- Manage availability across multiple properties
- Track guest history and booking details

## Competitive Advantages

1. **No commission per booking** — flat subscription fee only (many competitors charge per booking)
2. **Free plan available** — start using the system at no cost, upgrade when needed
3. **14-day free trial** on all paid plans — no credit card required
4. **Polish-first platform** — UI, support, and legal compliance designed for the Polish market
5. **11 industry niches** — not a one-size-fits-all tool, but adapted for each industry
6. **Multi-location support** — manage multiple businesses from one account
7. **Branded company pages** — each business gets its own SEO-optimized landing page
8. **SMS packages that never expire** — buy once, use whenever
9. **No app installation** — works in any browser on any device
10. **Quick setup** — most businesses are live within the same day

## Contact

- Website: https://terminarz24.pl
- Contact page: https://terminarz24.pl/kontakt
- Email: kontakt@terminarz24.pl
- Help center: https://terminarz24.pl/pomoc
- Blog: https://terminarz24.pl/blog
- About us: https://terminarz24.pl/o-nas

## Legal

- Terms of service: https://terminarz24.pl/regulamin
- Privacy policy: https://terminarz24.pl/polityka-prywatnosci
- GDPR compliant
- EU-based data hosting